Family Eye Care & Surgery provides patients in the Washington DC Metro area with the highest quality of eye care. Read why patients refer their loved ones to our doctor.
“One Sunday, I woke up with an eye that was red, swollen, and at times felt like there was a foreign body in it. After 40 years wearing contacts, I though nothing of it, went about my day without contacts and put plenty of drops in. The next morning, however, when I stood up and everything went dark on that side, it was another story. The doctor on duty at the local urgent care facility took a look at my eye, disappeared for a moment and came back with Dr. Herz’s card, telling me I should go see her at once. This sounded more serious that I expected, and being led directly into the exam room upon arrival didn’t change that feeling. Dr. Herz explained that I had an infection that might destroy the cornea if given enough time, but with an aggressive regimen of drops and subsequent tissue grafts it could be eliminated and the damage contained. Not what anyone wants to hear, but delivered with such empathy and humor that she had my complete trust on the spot. The swelling subsided quickly, and my vision slowly cleared, with some blurriness over the space of seven weeks. After cataract surgery, I’m happy to report 20/30 vision in that eye.”
“I’ve been a patient of Dr. Herz for about two years. A year ago she performed cataract surgery on both of my eyes. The surgery went well and the recovery was excellent. I returned last week for a follow-up visit. I am ultra pleased with Dr. H. and her staff who are professional and caring. Dr. H. is a caring and friendly doctor. She is easy to talk to and never makes the patient feel rushed. When in the office, one feels like a friend rather than a patient. I have recommended other people to Dr. H. and they are equally enamored with her.”
“My experience with Dr. Herz and her team was the most pleasant I’ve had with a medical practice. At no time was I ever in distress. The comfort they provided with answering my questions and concerns was remarkable. Phone calls were promptly answered and returned. Everyone I had the pleasure of meeting and dealing with was awesome. My gift of sight began 5/23/18 when Dr. Herz began working her miracle of sight on my right eye, then on my left on 6/6/18. The day after each eye, I had 20/20 sight. It’s still very hard for me to believe that this was possible. For me to see such vivid color & definition blew me away. Everything in my life has changed. Before surgery, I wouldn’t venture out after dark unless needed. Everyday my job was dangerous. Now I am able to do my job with confidence that I will make it home safely for dinner. And if I have to stay late on the job, I can see to make it home in the darkness. This procedure has not only made things safer for me, but everyone else. I’m extremely grateful to have had the opportunity to be blessed by Dr. Herz and her awesome team. Thank you all from the bottom of my heart!!!”
“My experience with Dr. Natasha Herz and her team at Family Eye Care & Surgery far exceeded my expectations. From the very beginning when Dr. Herz told me last year that I would most likely need the surgery this year, until I had the surgery this year in April, I was so pleased with every appointment and her instructions and the actual procedure.
Dr. Herz really made it so easy by providing information along with the office manager and the clever chart she devised for taking the eye drops. That was a big help. Her entire office staff were also very helpful and courteous.
The experience of Adventist Hospital was very upbeat and I felt this hospital was a good choice for Dr. Herz to perform her surgery. She also has a good schedule by having every Wednesday for surgery & the following day having you come into the office for a follow-up.
Dr. Herz is extremely skillful and makes you feel very comfortable and expresses a very good attitude where you can feel at home. She is a very positive person & I actually enjoyed going to see her. My result from the surgery was the best and I am completely satisfied.
Dr. Herz, please continue your good work and I thank you very much.”
I am pleased with the surgical experience that removed the cataracts in both of my eyes. Having 20/20 vision once again makes reading, watching TV and driving so much easier. It was worth extra money to pay to have the Restor lens implant installed. Dr. Herz and the hospital staff made sure the experience went smoothly. I felt comfortable through it all.”
“Dr. Herz has been my ophthalmologic physician and surgeon for nearly a decade. Dr. Herz is a professional in the most honored meaning of that word. Her grace and humanity are evident during my routine annual visits, eye problems over the years, and two cataract surgeries. Dr. Herz explains the things I need to know or do as a patient clearly and understandably; she is open to my quetions.
“Dr. Herz and her dedicated staff are terrific, professional and very friendly. Outstanding professional eye care. In three words–simply the best!”
“I was very pleased with how Dr. Herz treated my cataract surgery. I can see for distance without wearing eye glasses and can see close up as well after day one. I felt very comfortable talking to her as she was very detailed on explaining the condition of my eyes and what she would do on surgery. I like the chart she gave me to monitor the eye drops. I find it very helpful. I definitely will recommend her to relatives and friends.”
“A friend referred us to Dr. Herz. Dr. Herz has performed cataract surgery for both of us. We were very pleased with the entire process. Everything was very organized and went according to plan with no problems. The entire staff is very professional, courteous and patient. We would recommend Dr. Herz to our friends without hesitation.”
Patricia & Dennis M.
“The first time I met Dr. Herz, she was so pleasant and understanding. I knew she was the one to help me. On examination she saw I was legally blind. My eyes were so bad, I couldn’t make out my children’s photos or my mail. It was very bad. I now have 20/25 in my left eye and 20/30 in my right eye. She is a blessing and I believe very gifted. Thank you so much. Dr. Herz, you gave me back my eye sight.”
“Thank you Dr. Herz. You are so gifted, you have given me back my sight. It was so amazing and wonderful to look and see the faces of my children growing up that I never thought I would see again. You are such a caring person and with wonderful gifted hands. Thank you.”
“In my 82 years of seeing doctors, I was never so impressed as I was with th office staff of Dr. Natasha Herz and the doctor herself. The convenience of having all optical services all on premise was tremendously helpful. Appointments have always been timely and I have never had to sit in the office waiting.
I have always been impressed with the high level of professionalism I have experienced in Dr. Herz’s office. I have greatly appreciated the sincere level of care and concern provided by all staff members as well as the extensive experience and compassion Dr. Herz herself provided during my cataract surgery experience. I will definitely recommend her to all of my friends and family members for any optical services or surgery they might need. She is an incredible physician!”
“Dear Dr. Herz, I would be remiss if I did not take the time to express my gratitude to you for all that you have done. An expression of words seems such a feeble attempt to covey exactly how I feel. I was not only impressed by your professionalism, but your innate sensitivity, kindness, and gentleness towards me. These characteristics are the embodiment of not only a special person, but a magnificent doctor. I applaud you. I thank god each day for having met you and I will always be grateful. Thank you.”
“Bottom line is: one month after my cataract operation, my vision was 20-20! It had been pretty dim and blurry before. From Dr. Herz to the Takoma Hospital staff, all the teams were professional and courteous.”
“Our sincerest thanks and appreciation to Dr. Herz and her staff for consistently superb eye care and service. Our family has been attending Family Eye Care & Surgery for many years and would not hesitate in recommending this top-notch practice.”
Dr. Harriet F.
“I have been going toFamily Eye Care & Surgery for over 20 years. I started out with Dr. Stephen Ginsberg and when he retired, Dr. Natasha L. Herz took over his practice and didn’t miss a beat. Dr. Herz and her staff are professionals and pleasant. Besides myself, my brother, his wife and daughter, my sister and her husband all go to Dr. Herz. I would not hesitate to recommend Dr. Herz.”
“On Sept. 7, I underwent surgery for an eye lift. The outcome is wonderful. Dr. Herz was very exacting, the procedure was practically painless. There was very little discomfort. I was all healed within 2 months. I would use Dr. Herz again, if I needed more eye surgery.”
“I was overwhelmed after the procedure by the by the improvement of my eyesight. It was amazing to see brightness and vivid colors again. Should have done this years ago (am 89). Dr. “H” is the best. Have recommended to at least 10 others. Give her a 10 1/2 out of 10. ”
“Both of us had our eye surgery at Washington Adventist Hospital done by Dr. Herz. Check ups/care/very outstanding, top notch. Very, very happy. Both of us see very clearly.”
Pavana & Somsak C.
“My left eye cataract surgery and my right eye cataract surgery two week later was a unique experience for me. Dr. Herz and her team at Family Eye Care & Surgery performed these procedures in a very competent, knowledgeable manner that resulted in my having better vision with no discomfort. Detailed forms were provided to track eye drops, appointments, medications, etc. Scary yes, but that was due to the unknown. I had heard stories of fear of being able to hold my eye open, numbing my eye with a needle, pain, etc. None of these were true in my case. I did have a problem with the IV though; but that was solved with the first surgery by having the anesthesiologist do this and I did not feel a thing. I would certainly do this again and thank you Dr. Herz, staff, Family Eye Care & Surgery and Seventh Day Adventist Hospital for making this possible.”
“My personal experience has been one of gratitude and awe! I can see! Why did I not have this surgery a few years ago! Thank you Dr. Herz and thank you, her staff. You made it happen! It was the easiest procedure I have ever had! Cannot stop smiling!”
“I was apprehensive about cataract surgeries of both of my eyes, however, I was reassured concerning the surgeries by Dr. Natasha L. Herz M.D.P.A. I was treated with utmost respect.
The questions I had ahead of time on what to expect were always answered and I was kept informed of the procedures ahead. My recovery went without any problems.
I appreciated the professional care of the Family Eye Care & Surgery employees, their friendliness and their helpfulness.
Dr. Natasha Herz is a very competent and caring physician, and she is very reassuring about any anxiety that the patient may have.”
“As Dr. Herz knows, I have had many difficult situations related to my left eye. On April 13, 2016, Dr. Herz performed a partial cornea transplant flawlessly! I was aware that there was a 1 in 10 chance for tissue rejection. On April 20, 2016, Dr. Herz inserted another “puff” of air between the corneal cells–sadly this procedure was not successful. Thirty percent had adhered to the cornea. Throughout my two surgeries, I experienced the most professional and thoughtful care. Dr. Herz, being concerned about my eye pressure, called me at home to change my morning appointment in case I needed to return to the hospital. At that appointment, she determined the need for steroids (orally and topically). That was the answer. My eye is healing, hopefully becoming stronger for any possible surgeries in the future.I would be remiss not to thank the amazing doctors and staff at Washington Adventist Hospital and the wonderful people who work with Dr. Herz and Family Eye Care & Surgery.”
“Dr. Herz is a highly capable and effective ophthalmologist with a superb team–particularly Margaret and Sherry. The office is smoothly and efficiently run, with focused attention to all details concerning a patient’s situation. Dr. Herz’s style of patient care–whether in the office or at the hospital–is welcoming and comforting. She explains eye conditions in layman’s language and is always open to questions and concerns. Moreover, Dr. Herz shows interest in her patients as individuals and is a good listener. I am relaxed in her presence and trust her completely.In the past month, Dr. Herz performed cataract surgery on each of my eyes. Although this procedure was essential, I was still anxious and concerned about the outcome. Dr. Herz and her team were calming, empathetic, and supportive. I was provided with detailed instructions, before and after surgery. I especially appreciated the computer-generated chart created by Dr. Herz to ensure that I knew exactly when to administer three different types of drops several times a day.
My cataract surgery was extremely successful. For the first time in over 60 years, I no longer need to wear prescription glasses, contact lenses, or reading glasses over the contacts. I see everything clearly, both up close and at a distance.
I am grateful and very fortunate that Dr. Herz is my ophthalmologist. She is highly skilled, proficient, adept, and competent in all aspects of her work.”